TOKYO SKYTREE

Privacy Policy

How Skytree Tickets handles visitor information submitted through this website.

1. Scope

This policy applies to skytree-tickets.com, the related booking flow, and the public support channels linked from this website.

Skytree Tickets is an independent visitor booking and planning website for Tokyo Skytree. It is not the corporate website of the venue operator.

2. Information We Collect

We may collect and process the following categories of information:

  • Visitor details such as name, email address, phone number, country, and billing address entered during checkout.
  • Booking details such as visit date, time slot, selected ticket plan, guest counts, and order reference.
  • Technical usage data such as browser type, device information, IP-derived region, referral source, and pages viewed.

3. Purpose of Use

Information is used to operate and improve the booking experience, including:

  • Creating and preserving booking references during checkout.
  • Redirecting visitors to the payment provider and returning them to the correct status page.
  • Responding to booking, access, and visitor-support questions.
  • Improving page performance, multilingual guidance, and conversion tracking.
  • Detecting misuse, fraud, or operational issues.

4. Payments and Service Providers

When you submit a booking, selected billing and order details may be sent to external service providers that support payment processing, hosting, analytics, and site delivery.

Payment transactions are completed on third-party payment infrastructure and remain subject to that provider's own terms and privacy practices.

5. Storage and Retention

This website may temporarily store booking-related information in the browser so that progress and booking references remain available on the same device.

Operational records are retained only for as long as needed for support, analytics, fraud prevention, legal compliance, and service administration.

6. Your Rights

Where applicable, you may request access to, correction of, or deletion of personal information associated with your booking or support request.

You can also control cookies and similar technologies through your browser settings, although some parts of the booking flow may become limited.

7. Contact

For privacy requests, booking-data questions, or legal notices, please use the support channels published on skytree-tickets.com/faq.

Primary public domain: https://skytree-tickets.com

Last updated: April 28, 2026